Need help?
Frequently Asked Questions
Sizing & Fit
NAVA has a close activewear fit. If you are between sizes or prefer more room, we recommend sizing up. You can also check our Size Guide or message us for help.
You can find our Size Guide linked on each product page near the size selector. Or click here to go to our Fit Guide Page.
Delivery
UAE delivery usually takes 1 to 3 days.
Yes, we offer free UAE delivery on all orders.
Returns & Exchanges
Yes, we offer free returns and exchanges within 14 days of delivery. View our step-by-step process here.
Start your request through your NAVA account or contact us. We’ll arrange courier pickup. No label printing needed.
No. We arrange the courier pickup for you, so there is no label to print.
Card refunds are processed after the returned item is received and checked. Your bank may take a few extra business days to show the refund.
Fabric & Care
Most of our range is made with nylon and spandex. A few styles include polyester while we continue working toward a fully polyester-free collection. You can find the exact fabric composition on each product page.
Wash cold with similar colors. Do not bleach. Do not tumble dry. Hang dry.
Contact
You can use our contact us page or message us on Instagram for help with sizing, orders, returns, or product questions.